Declaration on data protection and consent for the use of data

As the owner of the website, qunaeo GmbH greatly values the importance of protecting your personal data.  We would therefore like to use this privacy statement to tell you openly and transparently about how your personal data are processed (Art. 13 DS-GVO).

The current privacy statement applies only to our own website and not to third-party websites (e.g., of other providers) that may be accessed via links on our website. If you leave our website by following a link to a third-party website, we strongly advise that you carefully read the website’s own data protection policy.

1. Party responsible for processing your data and general purposes

Responsible party in accordance with DS-GVO (Art. 4 Abs. 7 DS-GVO):

quaneo GmbH
Große Theaterstr. 7
20354 Hamburg
(hereafter „quaneo“).

Fax: 0049 40 244 21 855

Art. 4 No. 1 DS-GVO defines all personal data as those being personally attributable to you and therefore make you identifiable as an individual. For example, these may include name, address, email address and user behaviour.

Processing personal data (cf. Art. 4 No. 2 DS-GVO) is lawful under the following provisions:

The individual in question has expressly given consent to have their personal data processed for one or several legitimate reasons.

  • The data are processed to help fulfil a contract to which the individual in question is a party, as well as to implement pre-contractual measures that have been requested by the individual in question.
  • The data must be processed to fulfil a legal obligation to which the party responsible for processing the data is bound.
  • The data must be processed to protect the existential interests of the individual concerned or another natural entity.
  • The data must be processed to fulfil a purpose that lies within public interest or to exercise a public power assigned to the responsible party.
  • The data must be processed to protect the legitimate interests of the responsible party or a third party, unless the interests, fundamental rights, and freedoms of the individual in question that require protection of their personal data take precedence, especially when the person in question concerns a child.

If you have explicitly given consent to having your data processed, you are entitled to withdraw your consent with future effect (Art. 7 par. 3 S. 1 DS-GVO). This does not retroactively affect the legality of the past consent that you gave to have your data processed. Withdrawing consent only applies to future data processing.

You can send your notification of consent withdrawal via email, fax or in writing to the following address: quaneo GmbH, Große Theaterstr. 7, 20354 Hamburg, Deutschland, Fax: +49 (0) 40 244 21 855, E-Mail:

You can of course also receive information about the data that we store at any time free of charge (See Point 5 to learn more about this).

2. Processing personal information

We will collect and process relevant personal data via our website as follows:

   a. Contact form

You can use our contact form via to send us requests. Alternatively, you can email us at or give us a call.

To maintain relevant correspondence with you, we will collect, process, and store the personal data that you provided us with during initial contact. These include:

  • Name
  • Email address
  • Phone number (if required)
  • Your message.

The legal basis for processing your data is provided by giving your consent, pursuant to Art. 6 Abs. 1 S.1 lit. a. DS-GVO.

If you have a query that concerns a specific term in the contract or seeks to clarify pre-contractual measures, the legal basis for deciding the outcome lies in Art. 6 par. 1 S. 1 lit. b DS-GVO.

We will store the relevant personal data with which you have provided us until you ask us to delete them, withdraw your agreement to have them stored, or the data have served their purpose and are no longer required (e.g., after your query has been solved and closed). This does not affect mandatory statutory provisions that may apply – especially archiving periods.

    b. Visiting our website

When you visit our website via a web browser installed on the end device you are using, information will be automatically sent to our website server and temporarily saved in a logfile.

The following information are collected and stored until they are due to be automatically deleted:

IP-address of the requesting computer,

  • Date and time of access

We process the data for the following purposes:

  • To ensure smooth website connection setup
  • To ensure easy usage of our website
  • To evaluate system security and stability
  • For other administrative purposes.

The legal basis for the relevant processing procedure follows Art. 6 par. 1 S. 1 lit. f. DS-GVO. Our legitimate interest stems from the purposes previously highlighted in this privacy statement. The data in question will be used only for technical purposes and never to draw personal conclusions about individuals.

3. Cookies

A Cookie is a text file that is saved on your PC or mobile device and is thereafter retrieved whenever you use your device again. If you use our services, we will assume that you have agreed to such cookies being used.

What are Cookies?

Cookies are small files that are stored on your data carrier and save specific settings and data to interact with our system via your browser. A fundamental distinction is made between various types of cookies. There are session cookies that are deleted when you close your browser session and temporary / permanent cookies, which are saved on your data carrier after you finish your session. Saving these cookies helps us organise our website and range of products in a way that is tailored to your personal preferences and makes the website easier for you to use. For example, specific text that you enter in search bars on our website is saved, so that you do not have to manually enter it again thereafter.

Which Cookies are used by

Most of the cookies that we use are automatically deleted from your hard drive after the end of a browser session (therefore also known as session cookies). We also use cookies that remain on your hard drive and so will automatically remember the last time you visited our website as well as the settings you selected. These temporary or permanent cookies (Lasting from 1 month to 10 years) are stored on your hard drive and are automatically deleted after a given period. These specific cookies are in place to make our website safer, more efficient, and more user-friendly. For example, they allow display of information tailored to your specific interests when you use the website. These cookies are exclusively intended to match certain products on our website with customers‘ particular interests and to give users an optimally comfortable browsing experience.

Which data are stored as Cookies?

Only pseudonymised data are stored in the cookies used by After being activated, a cookie is given an identification number that is not assigned to your personal data. Your name, IP-address or similar data that would allow the cookie to be assigned to you personally are not stored in the cookie. Based on cookies technology, we only received pseudonymised information, such as which of our products or pages of our website are being viewed.

How can you prevent cookies from being stored?

In your browser, you can choose to accept storage of cookies manually by giving your consent. If you wish to only accept the quaneo cookies and not the cookies of our service providers and partners, you can select the “Block cookies from third parties” option in your browser. In the menu bar of your web browser, the help function can generally show you how to deny new cookies and deactivate existing ones. We recommend that you always log off completely from shared computers that are automatically set to accept the cookies and flash cookies.

4. Web Analyse – Google Analytics

Google Analytics is a service provider von Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies, i.e., text files that are stored on your computer and help analyse how Google uses the information on our website. The information collected by a cookie regarding how our webpages are used (including your IP address) will generally be sent to and stored on a Google server in the USA. We would like to point out that a Google Analytics code extension “gat._anonymize();;” has been added to our website to ensure that IP-addresses are recorded anonymously (known as IP-masking). Your IP-address is therefore only recorded by Google in short form at our instigation, thereby ensuring that it stays anonymous and can never be ascribed to your personal identity. If IP anonymisation is activated on our websites, Google will shorten your IP address for countries within the European Union, or the European Economic Area in other contracting member states. In exceptional cases, the full IP address may need to be forwarded to a Google server in the USA and thereafter shortened. Google will use the relevant information to evaluate your use of our website, to compile reports for us on website activity and to provide us with other services related to website and internet usage. The IP address transfer from your browser by Google Analytics will not be combined by Google with other data. Google will forward these data to third parties only where legally required or as part of commissioned data processing. Google will never merge your data with other data it has recorded. By using this website, you agree to the processing of data collected from you by Google, as well as to the data processing methods and purposes described earlier in this privacy statement. You can prevent cookies from being stored by adjusting the appropriate settings on your browser. However, we would like to point out that you may consequently be unable to use all functions on our website to their full extent. Moreover, you can block the recording of data relating to your usage of our web pages (incl. your IP-address) generated by a specific cookie and stop Google from processing these data by downloading and installing available browser plugins via the following link. Further information on Google Analytics and data protection can be found via

The legal basis for involving Google Analytics lies in Art. 6 Abs. 1 S. 1 lit. a DS-GVO.

5. Job advertisements / Applications

We continually post new job advertisements when vacancies appear under to recruit new trainees to work in our company. If you are interested in working for us, you can apply for one of our positions by following the preceding link.

You can use our email address given in this privacy statement to apply to us online. You can either make speculative applications or apply directly to an active vacancy listed on our website. The information you provide in your application, including relevant personal data such as name, address, email address, phone number and date of birth will be used exclusively to process your application.

When we receive an application, you in turn will immediately receive a notification from us confirming receipt of your application.

You also have an invariable right to revoke your consent to having your data processed and stored, without needing to give reasons. The data will then be immediately deleted, subject to legal obligations to preserve records that may apply. Thereafter, we will no longer recognise these data on our system.

When making a speculative application, you legally give consent to having your data processed when submitting your application details, in accordance with Art. 6 par. 1 S. 1 lit. a DS-GVO. When applying for a specific job vacancy, the legal consent you give follows Art. 6 par. 1 lit. b und f DS-GVO, in addition to § 26 BDSG-neu.

6. Your rights

Regarding your personal data, you have the following rights when using our services:

General rights (pursuant to Art. 15 – 21 DS-GVO):

  • Right to information,
  • Right to data correction or deletion
  • Right to restricted processing
  • Right to withdraw consent to having data processed,
  • Right to data transferability.

If you have consented to having your personal data processed, you are entitled to revoke your consent with future effect.

Rights concerning data processing in accordance with legitimate interests:

In accordance with Art. 21 par.1 DSGVO, you have the constant right, for reasons arising from your specific situation, to raise an objection to having your personal data processed based on Art. 6 par.1 e DSGVO (Data processing in the public interest) or Article 6 par.1 f DSGVO (Data processing to fulfil a legitimate interest). This also applies to profiling that is based on this provision. If you at any point object to having your data processed, we will cease to process them, unless we can demonstrate our own compelling reasons that override your interests, rights, and freedoms, or if the data must be processed to assert or defend legal claims.

Right to complain to a regulatory body:

You also have the right to contact a relevant data protection regulatory body if you have cause for complain regarding how your personal data are handled. The regulatory body with which we are affiliated is:

                The Hamburg Commissioner for
                Data Protection and Freedom of Information
                20349 Hamburg

Complaints can also be filed to another data protection authority if necessary.

The present privacy statement is effective as of March 2021.

As we continue to develop our website or due to potential changes in legal and regulatory requirements, this privacy statement may need to be updated at a future date. You can at any time see the most current form of the privacy statement on our website under